Returns Policy

Due to the Handmade aspect of our bags, we do not Refund for Change of Mind. 
All of our bags are handmade by us, so they have a Handmade Aspect. This means that sometimes stitches aren’t straight. This is not a fault, this is part of the Handmade Process. 

1. IN STOCK BAGS 

In Stock bags can be returned within 30 Days if the bag is Broken/ Faulty. After 30 days, bags can be returned at our discretion. Wear and Tear is not considered Faulty.  We are happy to repair faults for free. Please send us an email for info. 

2. CUSTOM BAGS 

Custom bags can be returned within 30 Days if the Bag is Broken/ Faulty.  All other Returns are at our discretion.  Wear and Tear is not considered Faulty.